Frequently Asked Questions
Everything you need to know about our textiles, subscriptions, and worldwide shipping.
What is the difference between a digital and a print subscription?
A print subscription includes six physical issues delivered to your door annually plus full digital access. A digital-only subscription provides immediate access to our online archive and new issues via our app or web portal without the physical copies.
How long does international shipping take?
We ship globally from the UK. Orders typically arrive within 3-5 working days for UK customers, 7-10 days for Europe, and 14-21 days for the Rest of the World, depending on local customs processing.
Can I return a back issue or a physical product?
We accept returns on physical goods and back issues within 14 days of receipt, provided they are in their original, unopened condition. Please note that digital products and subscription fees are non-refundable once accessed.
Are the textiles featured in the shop sustainably sourced?
Yes, Selvedge is committed to slow fashion. We collaborate with independent artisans and heritage brands that prioritize ethical production, natural fibers, and traditional craftsmanship.
How do I manage or cancel my subscription?
You can manage your delivery address, payment methods, and renewal settings by logging into your account on our website. To cancel a recurring subscription, please update your preferences at least 48 hours before the next billing cycle.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal and Apple Pay for a secure and seamless checkout experience.